National Certificate in Licensed Retailing (ILRO)

Course Type

Licensing Trade

Awarding Body

BIIAB

Description

The course comprises 13 sections covering all aspects of operating a licensed premises, from health & safety and employment law to drinks service and stock control

Who is it for

The intensive 3 day programme is designed to suit everyone, with or without previous experience in the industry

Reap the rewards of attending this course:

maximise your profits

gain time as less 'fire fighting' will be required

increase staff retention

be confident that you have the tools to comply with the law by exercising due diligence

Topics Covered

cash security and stock control

catering

customer service

employment law

financial management

gaming and machine income

health and safety at work

management of internal and external areas

management of staff

marketing and merchandising

product knowledge & drinks service

staff recruitment & training

trade description

weights & measures.

Outcomes

On completing the course and passing the examination, you will attain the BIIAB Introduction to Licensed Retail Operations (ILRO) and also, subject to having previously passed the BIIAB NCPLH, the BIIAB National Certificate in Licensed Retailing (NCLR). Please note, if you sit the NCPLH with other awarding bodies you will not be eligible for the NCLR. So if you choose to sit the NCPLH with anyone else, check that you are sitting the leading BIIAB qualification

Duration

3-day

Cost

£0(excluding VAT)

What is included

Examination and cerification fee, Workbookand refreshments

Exam details

Assessment is by means of a short, closed book examination which uses multiple-choice questions. 32 correct answers out of 40 question is a pass

Additional Information

This course can also be done by distance learning at a cost of £195 just taking the examination at our training centre

Distance Learning

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